Windows 10 Mobile OS support will be withdrawn as of December 10, 2019. Windows 10 Mobile user will no longer to receive new security updates, non-security hotfixes, free assisted support options, or online technical content updates from Microsoft for free. This is an official announcement, updated on support page of Microsoft on 3rd January 2019. However Third parties or paid support programs may provide ongoing support, but it is important to recognize that Microsoft support will not publicly provide updates or patches for Windows 10 Mobile.
After the end of support, automatic or manual creation of new device backups for settings and some applications will continue for 3 months, ending March 10, 2020. Some services including photo uploads and restoring a device from an existing device backup may continue to work for up to another 12 months from end of support.
Microsoft also updated that ‘Microsoft no longer sells or manufactures Window 10 Mobile devices. Please contact your (users) seller directly to discuss return and reimbursement’. Means there will be no role of Microsoft if you want to return newly purchased Windows 10 Mobile. You may directly contact and discuss for return and reimbursement issues.
Apart from that Good news for Windows Phone 8.1 customers, you can enjoy great new features of Windows 10 Mobile without having to buy a new phone.
Below is the names of Phones and devices that can be upgrade to Windows 10
Lumia Icon, 1520, 930, 640, 640XL, 730, 735, 830, 532, 535, 540, 635 1GB, 636 1GB, 638 1GB, 430, 435.
To install the upgrade on a supported device, make sure you are running the Windows Phone 8.1 GDR1 QFE8 or later. Windows 10 is a large file - about 1.4 GB (in some instances, download size may be larger). A Wi-Fi internet connection is required to download and install the upgrade. In most cases, the upgrade will use some device storage space. You may need to remove unneeded files from your device to complete the upgrade Windows 10 Mobile OS.
Windows 10 Mobile OS End of Support; what does it mean for customers?
End of support means there will be no more product or security updates for the Windows 10 Mobile operating system (OS). This is in-line with Microsoft’s Lifecycle policy.After the end of support, automatic or manual creation of new device backups for settings and some applications will continue for 3 months, ending March 10, 2020. Some services including photo uploads and restoring a device from an existing device backup may continue to work for up to another 12 months from end of support.
Windows 10 Mobile app continues to be supported or not?
Apps are governed by the Microsoft’s Modern Lifecycle policy which is independent from their OS Lifecycle policy. App developers including Microsoft may end support for an app at any time and Store may continue to work after the end of support date.What recommendation for Windows 10 Mobile users came from Microsoft?
Microsoft recommends that customers should move to a supported Android or iOS device. Customers who expect to continue using their Windows 10 Mobile device after December 10, 2019 are encouraged to manually create a backup using the Settings->Update & security->Backup->More Options and then tapping Back up now before that date.Microsoft also updated that ‘Microsoft no longer sells or manufactures Window 10 Mobile devices. Please contact your (users) seller directly to discuss return and reimbursement’. Means there will be no role of Microsoft if you want to return newly purchased Windows 10 Mobile. You may directly contact and discuss for return and reimbursement issues.
What devices are Windows 10 Mobile OS end of support applies to?
Windows 10 Mobile OS end of support applies to all Windows 10 Mobile devices. Lumia 640 and 640 XL phone models, Window 10 Mobile version 1703 was the last supported OS version and will reach end of support on June 11th, 2019.How do I know if I have a Window 10 Mobile?
To see which Windows Phone operating system (OS) version is installed on your phone, do the following:- Select Settings->System->About
- Tap More info
- The Software section shows Windows 10 Mobile
- The OS Build section shows 10.0.15254.<xxxx> where <xxxx> designates a specific quality update build. The content of each quality update build is documented under the Windows 10 update history page.
Apart from that Good news for Windows Phone 8.1 customers, you can enjoy great new features of Windows 10 Mobile without having to buy a new phone.
Below is the names of Phones and devices that can be upgrade to Windows 10
Lumia Icon, 1520, 930, 640, 640XL, 730, 735, 830, 532, 535, 540, 635 1GB, 636 1GB, 638 1GB, 430, 435.
To install the upgrade on a supported device, make sure you are running the Windows Phone 8.1 GDR1 QFE8 or later. Windows 10 is a large file - about 1.4 GB (in some instances, download size may be larger). A Wi-Fi internet connection is required to download and install the upgrade. In most cases, the upgrade will use some device storage space. You may need to remove unneeded files from your device to complete the upgrade Windows 10 Mobile OS.
